All products purchased from the website are made in accordance with a shipment contract. This means that the risk of loss for such products will pass to you when we deliver your product(s) to the address you gave us. You will be responsible for the product(s) once they are in your physical possession or once they have been delivered in accordance with the delivery instructions.
If your order is returned undelivered, after the carrier attempting delivery, we will refund you the total cost of goods returned. We will not refund any shipping costs for undelivered goods.
Orders are dispatched from our warehouse Monday to Friday 08.30 to 15.00. We aim to dispatch all orders within 24 hours, however during busier periods expedited and special delivery orders will be processed and dispatched with priority.
Please note: All international delivery times quoted start the first working day after your goods are dispatched. If we receive your order after 3pm on a working day, or at any time on a weekend, the first working day will be the next working day.